Hexaware Off Campus Drive 2024 for Infrastructure Management Support - IMS Position | Hexawar Freshers Recruitment 2024 | Of Campus Jobs
Job Role | Infrastructure Management Support (IMS) |
Job Type | Full Time |
Experience | Freshers |
Qualification | BSc/BCA |
Year Of Passing | 2024 |
Salary | ₹3,00,000/- per annum |
Job Location | Across India |
Last date | 9th November 2024 |
Hexaware Off Campus Drive 2024 for Infrastructure Management Support - IMS | Hexaware Freshers Drive 2024
About Company:
Hexaware is the fastest growing next-generation provider of IT, BPO and consulting services. Our focus lies on taking a leadership position in helping our clients attain customer intimacy as their competitive advantage. Our digital offerings have helped our clients achieve operational excellence and customer delight by Powering Man Machine Collaboration.
Name Of Organization:
Hexaware Technologies
Job Description for Cognizant Off Campus Drive 2024 for IMS:
- Hexaware Technologies Off Campus Freshers Drive 2024 Hiring for Infrastructure Management Support - IMS Position
- Candidates should be open to work in 24*7 shifts environment
- Excellent verbal and written communication in English is must.
- Should have basic knowledge of ITIL process and international Client handling over the phone and email.
- Meet established service level metrics for call response, technical support, and customer service.
- Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
- Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up, and resolution.
- Follow and complete IT Service desk opening and closing checklists.
- Research and update knowledge base for solutions that can be used to provide first call or contact resolution.
- Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting.
- Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc. (It’s optional) to troubleshoot and resolve end-users laptops, desktops.
- Provide follow-up service to End-users to ensure that service provided by Help Desk has addressed their needs in a timely and efficient manner.
Eligibility Criteria for Hexaware IMS Position 2024:
- Graduation: BSc (CS/IT/Electronics, EEE, Circuital) & BCA
- Passing year: 2024
- Academics: 60 % or 6 CGPA and above throughout in 10th , 12th, and Graduation
- No Live backlogs at the time of registration
- Service agreement for 2 years/ 2 Lakhs
Qualifications required Off Campus Drive 2024 for IMS:
Degree
- BSc
- BCA
Streams
- Computer Science
- Information Technology
- Electronics
- Electrical and Electronics
- Circuital
Salary / CTC for Hexaware Graduate Engineer Trainee Position:
- Hexaware Graduate Engineer Salary salary is INR 15,000/- for the first 3 months stipend followed by INR 3.00 Lakhs Per Annum
Service Agreement:
- On joining, candidates would be required to sign a service agreement for 2 years.
Seletion Process for Hexaware Off Campus Drive 2024 for IMS:
- Round 1: Aptitude Test
- Round 2: Technical Interview
- Round 3: HR Interview
Skills required for Hexaware Off Campus Drive 2024:
- Good communication skills- Fluent in spoken & written English
- Team player & interpersonal relationship abilities
- High level of energy
- Right Attitude and the ability to thrive in a fast-paced environment
- Should be able to multi – task: ability to prioritize and manage project related activities
- Possess Openness, reliability, punctuality and flexibility at given tasks
How to apply for Hexaware Off Campus Drive 2024 for Infrastructure Management Support (IMS)?
Check Below for Hexaware Infrastructure Management Support (IMS) Position Apply Link
Hexaware Off Campus Drive 2024 for Infrastructure Management Support (IMS) Position | Hexaware Freshers Drive 2024 | Off Campus Jobs
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