Infosys Walk-In Drive 2025 - Service desk & Customer Service

Infosys Off Campus Drive 2025 for Service desk & Customer Service Position | Infosys Freshers Drive 2024 | Infosys Walk In Drive 2025 | Off Campus Jobs

Job Role	Service Desk/Customer Service
Job Type	Full Time
Experience	0-1 Years
Salary	Not Disclosed
Year of Passing	Any
Qualification	Any Degree
Job Location	Jaipur, Rajasthan, India
Interview Location & Timing	Check Below

Infosys Walk In Drive 2025 for Service Desk & Customer Service Position | Infosys Freshers Walk In Drive 2025

About Company :

Infosys Limited, is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. The company is headquartered in Bangalore, Karnataka, India. Infosys is the second-largest Indian IT company after Tata Consultancy Services by 2017 revenue figures and the 596th largest public company in the world based on revenue

Name Of Organization :

Infosys

Job Description for Infosys Off Campus Drive 2025:

• Infosys Off Campus Freshers Drive 2025 Hiring For Service desk & Customer Service position
• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Open to work in 24*7 and work from office environment
• Analytical problem solvers who will understand issues and to resolve customer issues.
• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently.
• Being proactive and show the utmost respect for customer's time.
• Good time management, ensuring all contacts with customers add value.
• Work from Office

Note: Make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume.

Roles and Responsibilities for Infosys Off Campus Drive 2025:

• Provide first-level resolution to the customers.
• Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
• Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
• Build rapport with customers through active listening, effective communication, and attention to detail.
• Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
• Document and track customer interactions and technical issues in the service management system.
• Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
• Participate in ongoing training and upskilling programs to enhance technical and customer service skills.

Qualifications required for Infosys Off Campus Drive 2025 for Service desk & Customer Service:

Infosys Customer Service (CS):

Degree

• Any Graduate (EXLCUDE BTECH & MCAs (All Education Certificates are mandatory before Joining) (2019 - 2024)

Infosys Walk In Interview Location 2024:

Interview Date:📅 15th January 2025

Interview Time:🕙 10:00 AM to 04:00 PM

Interview Location:📍Jaipur Location Infosys BPM Limited, Mahindra World City (SEZ) Jaipur Ltd, Village Kalwara,Tehsil Sanganer, Off National Highway No. 8, Jaipur- 302037 Rajasthan, India.

Things to remember Before visit for Infosys Walk-In Drive 2025:

• Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
• would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
• Please wear masks, & follow Covid protocols
• Please carry Headset/Earphone
• No person apart from candidate will be allowed to the interview venue.

Documents to Carry:

• Carry 2 Copies of print out your updated resume
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification. (10th, 12th, Graduation(Semester Wise Marksheet, CMM. Provisional and Original Degree)

Important Note:

• Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.
• Use below link to apply and register your application.
• Please mention Candidate ID on top of the Resume
• Do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance.

How to apply for Infosys Off Campus Drive for 2025 for Service desk & Customer Service?

Check Below For Infosys Service desk & Customer Service Position Apply Link

Infosys Walk In Drive 2025 for Service desk & Customer Service Position | Infosys Off Campus Freshers Drive 2025 | Off Campus Jobs

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