DXC Technology Off Campus 2022 for Associate Technical Support Position | DXC Off Campus Drive 2022 | DXC Freshers Drive 2021 | Off Campus Jobs
| Job Role | Associate Technical Support |
| Job Type | Full Time |
| Experience | Freshers |
| Qualification | Any Degree |
| Salary | Not Disclosed |
| Job Location | Bangalore, India |
| Last date | Before Link Expires |
DXC Technology Off Campus Drive 2022 Hiring for Technical Support | DXC Freshers Drive 2021
About Company:
DXC Technology runs mission-critical systems with the latest technology innovations to deliver better business outcomes and new levels of performance, competitiveness and experiences for our customers. The criticality of the IT estate is top of mind for customers across all industries. They need to manage previous investments in enterprise infrastructure and also move some of their IT estate to the cloud. Our focus is on IT modernization including on-premises and cloud, data-driven operations and workplace modernization. DXC is in a perfect position to help customers manage their IT estate with the scope and scale of services in the Enterprise Technology Stack.
Name Of Organization:
DXC Technology
Job Description for DXC Off Campus Drive 2022 for Associate Technical Support:
- DXC Technology off campus drive 2022 hiring freshers for Associate Technical Support position
- Provides expert technical advise and input in developing and creating new service offerings or technologies, such as, working with desktop engineering teams on the development of the standard operating environment (SOE) for the account(s) and other related activities to ensure that client needs are met in a cost effective and timely manner.
Roles and Responsibilities for DXC Off Campus Drive 2022 for Associate Technical Support:
- Answers help desk telephones for assigned account(s) and responds to customer inquiries to ensure customer needs are met.
- Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process.
- Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame.
- Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation.
- Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately.
Qualifications required for for DXC Off Campus Drive 2022 for Technical Support:
Basic Qualifications- Bachelor's Degree
- One or more years of technical training in computer support preferred
- Two or more years of technical or customer support experience
- Experience working with company products and operating systems
- Experience with solving computer related problems
- Experience working with company escalation policy
- Interpersonal skills to interact with customers and team members
- Good communication skills
- Organization skills to balance and prioritize work
- Analytical and problem solving skills
- Ability to work in a team environment
Work Environment:
- Office environment
- May require shift work
How to apply for DXC Technology Off Campus Drive 2022 for the role of Associate Technical Support?
Check Below For DXC Associate Technical Support Position Apply Link
DXC Off Campus Drive 2022 Hiring for Associate Technical Support Position | DXC Technology Freshers Drive 2021 | Off Campus Jobs
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