Freshworks Off Campus Drive 2023 for Graduate Trainee - Customer Success Position | Freshers Freshers Drive 2022 | Off Campus Jobs
Job Role | Graduate Trainee - Customer Success |
Job Type | Full Time |
Experience | Freshers |
Qualification | Any Degree |
Year Of Passing | 2022/2023 |
Salary | Not Disclosed |
Job Location | Chennai, Tamil Nadu, India |
Last date | Before Link Expires |
Freshworks Off Campus Drive 2023 for Graduate Trainee Position | Freshworks Freshers Drive 2022
About Company:
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment. Headquartered in San Mateo, California, Freshworks's 3000+ team members work in offices throughout the world. The company counts 40,000+ paying customers in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV, and Cisco.
Name Of Organization:
Freshworks
Job Description for Freshworks Graduate Trainee Position 2023:
- Fresherworks Off Campus Drive 2023 Hiring freshers for Graduate Trainee - Customer Success Position
- The customer support team takes care of technical account management for all our customers.
- They help troubleshoot and resolve issues that customers might have and provide assistance as and when required.
- Anyone who likes to troubleshoot, get to the root cause and solve problems and helping customers resolve their issues are a natural fit for the customer support team.
Roles and Responsibilities for Freshworks Customer Success 2023:
- Clear, concise, and effective written and oral communication skills.
- Empathy towards customers and understanding their needs.
- Ability to thrive in a fast-paced performance-driven environment.
- Interest, curiosity and openness to learning new technologies.
- Flexibility in working in different rotational shifts/regions/markets. This is absolutely mandatory because shifts and regions will be allocated based on business requirements.
- Prior internship experience in B2B or product companies in any of these domains is an added bonus.
- No standing arrears
Eligibility Criteria for Freshworks Off Campus Drive 2023 for Graduate Trainee:
- Freshworks is looking to hire smart, determined and passionate students who graduated during 2022/2023 with 0-6 months work experience for our customer support team.
Qualifications required for Freshworks Off Campus Drive 2023:
Degree- Any Degree
Skills Required for Freshworks Graduate Trainee Position 2023:
- Proven track record of establishing themselves as a strategic trusted advisor to clients
- Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels
- Very Strong written and verbal presentation/communication skills (ESSENTIAL)
- Self-starter who can own ongoing customer success of both large and small clients
- Ability to report and share client’s status on a timely/pre-defined interval
- Bachelor's Degree in Computer Science + Business Education preferred
How to apply for Freshworks Off Campus Drive 2023 for the role of Graduate Trainee - Customer Success?
Check Below For Freshworks Graduate Trainee - Customer Success Apply Link
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