HP Off Campus Drive 2022 for Technical Support

HP Off Campus Drive 2022 for  Technical Support Representative Position | HP Freshers Drive 2022 | HP Off Campus Recruitment Drive 202 | Off Campus Jobs

Job Role	Technical Support Representative
Job Type	Full Time
Experience	0-1 Years
Qualification	Any Degree
Year of Passing	2019/2020/2021/2022
Expected Salary	₹4,90,000/- per annum
Job Location	Bangalore, Karnataka, India
Last date	ASAP

HP Off Campus Drive 2022 Hiring for Technical Support Representative | HP Freshers Drive 2022 | Off Campus Jobs

About Company:

Hewlett-Packard Company, commonly shortened to Hewlett–Packard or HP, was an American multinational information technology company headquartered in Palo Alto, California, that developed and provided a wide variety of hardware components as well as software and related services to consumers, small and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors

Name Of Organization:

Hewlett-Packard

Job Description for HP Technical Support Position 2022:

• HP Off Campus Drive 2022 Hiring Freshers for Technical Support Representative Position
• Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks.
• Good understanding of the general/technical aspects of the job
• Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment.
• Allocates own time efficiently. Receives general instructions on all work.

Roles and Responsibilities for HP Off Campus Drive 2022 for Technical Support:

• Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
• Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
• Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
• Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
• High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders

Eligibility Criteria for HP Technical Support Position 2022:

• 2019 - 2022 batch
• Any graduate eligible (BCom, BBA, BCA, BBM, BTech etc.)
• Good academic record
• Must have cleared all semesters.

Qualifications required for HP Off Campus Drive 2022 for Technical Support Position:

Degree

• Any Degree

Skills Required for HP Off Campus Drive 2022 for Technical Support:

• Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
• Basic computer hardware knowledge
• Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
• Must possess the zeal to demonstrate Customer First culture in every interaction
• Must have good typing skills
• Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
• Must be open to working in rotational shifts

Salary/ CTC for HP Technical Support Position 2022:

• ₹3.4L (Fixed) + ₹ 1.5L Variable Allowances (Performance + shift+ Sales Incentive) + ₹ 4L Insurance

Important Note:

• Must be open to work in night shift
• Must be open to relocate to Bangalore(Whitefield/Electronic city)

How to apply for HP Off Campus Drive 2022 for the role of Technical Support?

Check Below for HP Technical Support Position Apply Link

HP Off Campus Drive 2022 Hiring for Technical Support Position | HP Freshers Drive 2021 | Off Campus Jobs

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