Capgemini Off Campus Drive 2023 for Service Desk Engineer Position | Capgemini Hiring Freshers 2023 | Off Campus Jobs
| Job Role | Service Desk Engineer |
| Job Type | Full Time |
| Experience | 1- 4 Years |
| Qualification | BE/BTech/BCA/Diploma |
| Year Of Passing | Any |
| Salary | Not Disclosed |
| Job Location | Across India |
| Last date | Before Link Expires |
Capgemini Off Campus Freshers Drive 2023 for Service Desk Engineer Position | Capgemini Hiring Freshers 2023
About Company:
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.Name Of Organization:
CapgeminiJob Description for Capgemini Off Campus Drive 2023 for Service Desk Engineer:
- Capgemini Off Campus Drive hiring freshers for Service Desk Engineer Position
- We are looking for self-motivated individual with experience in voice-based process providing Help-desk Support (IT)
- The ideal candidate should have good knowledge of technical helpdesk support functions with a minimum 2+ year of experience
- Should be open to a 24*7 work environment, Rotational shift with rotational weekoff
- Should be available to work on Indian Holidays
- Should be good in taking initiatives and responsible enough to handle pressure
- Must have a good understanding of handling Service desk issues
- Should possess excellent verbal & written communication, presentation skills, inter-personal skills
- Experience in similar help-desk profile which involves Incident Management & technical troubleshooting in Retail domain
- Handle Incoming Calls and perform troubleshooting over call as per Knowledge Articles available and provide first time fix over calls
- Handling Trouble Tickets in the form of Chat/Service Requests/Emails
- Maximize customer satisfaction through effective solutions delivery
- To maintain a high degree of customer service for all support queries and adhere to all service management principles.
Qualifications required for Capgemini Service Desk Engineer Position 2023:
- Preferred qualification is BTech/BCA/Diploma in IT field
- BE
- BTech
- BCA
- Diploma
Skills required for Capgemini Off Campus Drive 2023:
Primary Skills
- L1 Technical Support
- Excellent Communication skills
Secondary Skills
- International Voice Process
Benefits at Capgemini:
- Opportunity to get an employee contract
- Integration in a solid and dynamic team
- Possibility to participate in international projects
- Participation in exciting and motivating projects
- Career evolution
- Training possibilities and official certification within our Capgemini Engineering Academy
Important Note:
- Capgemini neither charges any fee, nor requires any money deposits from jobseekers at any stage of recruitment nor collect any fees from educational institutions for participation in a recruitment event.
How to apply for Capgemini Off Campus Drive 2023 for the role of Service Desk Engineer?
Check Below For Capgemini Service Desk Engineer Position Apply Link
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