Microsoft Off Campus Drive 2022 Hiring for Technical Support Engineer Position | Microsoft Freshers Drive 2022 | Off Campus Jobs
| Job Role | Technical Support Engineer |
| Job Type | Full Time |
| Experience | Freshers |
| Qualifications | BE/ BTech |
| Salary | Not Disclosed |
| Job Location | Bangalore, Karnataka, India |
| Last date | Before Link Expires |
Microsoft Off Campus Drive 2022 Hiring for Support Engineer | Microsoft Freshers Drive 2021
About Company:
Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers
Name Of Organization:
Microsoft
Job Description for Microsoft Off Campus Drive 2021 for Support Engineer Intern:
- Microsoft Off Campus Drive 2021 Hiring Freshers for Support Engineer Position for 2022 Batch.
- You will be part of a team responsible for providing an outstanding technical support experience to our business customers.
- From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management.
- Your day to day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service oriented professional.
- You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues.
Roles and Responsibilities for Microsoft Off Campus Drive for Support Engineer:
- Responsible for the customer support experience with Microsoft
- Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
- Identify cases that require escalation (either technically or strategically)
- Create and maintain incident management requests to product group or engineering group
- Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience
- Provide ramp activities, knowledge sharing, technical coaching and mentoring
- Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)
- Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
Qualifications required for Microsoft Off Campus Drive for Software Engineer:
Degree
- BE
- BTech
Streams
- Computer Science
- Information Technology
- Electronics & Communications
Skills required for Microsoft Off Campus Drive for Support Engineer:
- Excellent understanding of Database concepts and deployments
- Experience supporting or maintaining complex mission critical database solutions, RDMS technologies, and, or SQL language
- Strong problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions
- Excellent Communication Skills - verbal, listening, and written (including technical writing).
- Passion for technology, lifelong learning and professional development.
- Experience supporting Azure or other cloud-based solutions
- Microsoft certifications in data platform or Azure technologies
- Experience troubleshooting distributed solutions
- Experience troubleshooting Open Source Databases like MySQL, Postgre SQL, etc.,
- Basic Networking, Storage and Platform troubleshooting skills
Microsoft Benefits and Perks:
- Industry leading healthcare
- Savings and investments
- Giving programs
- Educational resources
- Maternity and paternity leave
- Opportunities to network and connect
- Discounts on products and services
- Generous time away
How to apply for Microsoft Off Campus Drive 2022 for the role of Technical Support Engineer?
Check Below For Microsoft Technical Support Engineer Position Apply Link
Microsoft Off Campus Drive 2022 for Technical Support Engineer Position | Microsoft Freshers Drive 2022 | Off Campus Jobs
Latest IT Off Campus Freshers Recruitment | (2019/ 2020/ 2021 Batch)
- Apply Here
Off Campus Drive For Freshers | B.E/ B.Tech/ ME/ MTech/ MCA
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