HCL Walk In Drive 2025 for Customer Support Representative

HCL Technologies Walk In Drive 2025 for Customer Service Representative Position | HCL Freshers Recruitment 2025 | HCL Freshers Drive 2024 | Off Campus Jobs

Job Role	Customer Service Representative -  Voice Process
Job Type	Full Time
Experience	Freshers
Qualifications	Any Degree
Year of Passing	Any
Salary	₹2,50,000-₹2,80,000/- per annum
Job Location	Noida, Uttar Pradesh, India
Walk In Date	13th January 2025

HCL Walk In Drive 2025 for Customer Service Representative - Voice Process Position | HCL Freshers Recruitment Drive 2024

About Company:

HCL Technologies is an Indian multinational technology company that specializes in information technology services and consulting, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise

Name Of Organization:

HCL Technologies

Job Description for HCL Technologies Off Campus Drive 2025 :

• HCL Technologies Off Campus Drive 2024 hiring freshers for Customer Support Representative - Voice Process Position
• Should display skills such as empathy, ownership, sincerity when dealing with Customer requirements
• Ability to work with individuals, companies and large clients
• Should will to work in Night Shift

Roles and Responsibilities for HCL BPS Position 2025:

• Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
• Responding to queries regarding Experian, our products, services, data and client accounts
• Managing multiple client queries at once
• Utilizing workflow tools to manage your own workload
• Contributing to the achievement of team targets including service levels and quality measures
• Maintain accurate records of customer communication and discussions using the appropriate internal system/s
• Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
• Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
• Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
• Deliver great clients and consumers service and seek to exceed client / consumer expectations
  

Eligibility Criteria for HCL Off Campus Drive 2025:

Eligibity Criteria for HCL Customer Service Position 2024:

• Any Graduate from Arts & Science Background, Engineering candidates will not be considered, Shifts - 24* 5 (Night Shift)
• 5 days working - (Saturday & Sunday Off)

Eligibity Criteria for HCL Graduate Trainee Position 2024:

• UG Degree: Any Degree
• Graduation passing Year: 2021/2022/2023/2024
• 60% and above Percentage
• Service Agreement for 12 Months (as applicable). In case you leave before completing 12 months, you are liable to pay 50K to the organization

Qualifications required for HCL Off Campus Drive 2024:

Degree

• Any Graduate

HCL Off Campus Walk In Venue 2025:

Interview Date:📅 13th January 2025

Interview Time:🕙 11:00 PM - 02:00 PM

Interview Location:📍A- 8 & 9, Sector 60, Noida, Uttar Pradesh– 20130

Selection Process for HCL Walk In Drive 2025:

• Round 1: HR Screening
• Round 1: Written Test related to Case Studies / Emails.
• Round 2: Operations Interview

Skills required for HCL Technologies Off Campus Drive 2025:

• Excellent communication skills both verbal and written Mandatory.
• A problem solving mind-set.
• The ability to multi task
• Able to work well as an individual and as part of a team.

How to apply for HCL Technologies Off Campus Drive 2025 for the role of Customer Service Associate?

Check Below For HCL Customer Service Representative Position Apply Link

HCL Walk In Drive 2025 for Customer Service Representative - Voice Process Position | HCL Freshers Recruitment 2025| Off Campus Jobs

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