Walmart Walk In Drive 2024 for Customer Support Position | Walmart Freshers Recruitment Drive 2024 | Off Campus Jobs
Job Role | Customer Support |
Job Type | Full Time |
Experience | 10 Months - 3 Years |
Qualifications | Any |
Year of Passing | Any Degree |
Salary | Not Disclosed |
Job Location | Chennai, Tamil Nadu, India |
Last date | 12th - 13th July 2024 |
Walmart Off Campus Walk In Drive 2024 for Customer Support Position | Walmart Freshers Drive 2023
About Company:
Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores from the United States, headquartered in Bentonville, Arkansas. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It’s all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.
Name Of Organization:
Walmart
Job Description for Walmart Off Campus Drive 2024:
- Walmart Off Campus Walk In Drive 2024 hiring freshers for Customer Support Position
- In this role, associates may be asked to switch between any support channel of phone, chat and Email based on the business requirements.
- They should be flexible to work in a 24/7 work environment with rotating weekly time off and be able to work in permanent night shifts or any assigned shifts on a rotational basis based on business needs.
Roles and Responsibilities for Walmart Customer Support Position 2024:
- Customer Assistance: Providing prompt and efficient customer service by responding to inquiries, resolving issues, and addressing concerns through various communication channels (phone, email, chat, in-person).
- Product Knowledge: Acquiring in-depth knowledge about Walmart's products and services to assist customers with their inquiries, product information, and support in making informed purchase decisions.
- Problem Resolution: Identifying and resolving customer complaints, ensuring a positive resolution, and escalating complex issues to higher-level support when necessary.
- Order Processing: Assisting customers with order placement, tracking orders, handling returns, and managing refunds or exchanges.
- Communication Skills: Excellent communication skills to effectively interact with customers, colleagues, and other departments within the company.
- Technical Support: Providing basic technical support for online platforms, assisting customers with navigating the website, troubleshooting account issues, and guiding them through various online processes.
- Documentation: Maintaining accurate records of customer interactions, inquiries, complaints, and resolutions using Walmart's systems or CRM tools.
- Team Collaboration: Collaborating with other team members, supervisors, and departments to ensure a cohesive approach to customer service and issue resolution.
Eligibility Criteria for Walmart Walk In Drive 2024 for Customer Support Position:
- Exp range: 10 Months to 3 years of relevant experience in international & Domestic customer service roles.
- Work location: Chennai
- Full time graduation is required (No Diploma)
- If you have already attended, you can come apply again only after 6 months.
Qualifications required for Walmart Technology Services Engineer Position:
Degree- Any Degree
Walmart Off Campus Walk In Drive 2024:
Interview Date:📅 12th July 2024 - 13th July 2024
Interview Time:🕙 09:30 AM to 01:00 PM
Interview Location:📍Walmart Global Tech, 3rd floor, Tower -B, Cactus, TECCI Park 173, Old Mahabalipuram Road, Sholinganallur, Chennai, Tamil Nadu – 600119
Interview Time:🕙 09:30 AM to 01:00 PM
Interview Location:📍Walmart Global Tech, 3rd floor, Tower -B, Cactus, TECCI Park 173, Old Mahabalipuram Road, Sholinganallur, Chennai, Tamil Nadu – 600119
Documents to Carried for Walmart Walk In Drive 2023:
- Copy of this invite
- Updated Resume
- Passport size Photo
- Govt ID proof
- Vaccination certificate
- Graduation Certificate or Provisional Degree Certificate (No Standing Arrears)
- Previous Company Relieving Letters
- Current Company latest Increment Letters
- Current Company Last 3 months payslips
Skills required for Walmart Off Campus Drive 2024:
- 10 Months - 3 years of experience.
- Excellent English written and verbal communication skills; international customer support – email / chat / voice.
- Good communication skills. Must be willing to work from Chennai and willing to work in a 24/7 team.
How to apply for Walmart Off Campus Drive 2024 for the role of Customer Support?
Check Below For Walmart Customer Support Position Apply Link
Walmart Off Campus Drive 2024 for Customer Support Position | Walmart Walk In Drive 2023 | Off Campus Jobs
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