Amazon Off Campus Drive 2024 for Support Associate (SPS)

Amazon Walk In Drive 2024 for Selling Partner Support Associate Position | Amazon Freshers Drive 2023 | Amazon Off Campus Jobs

Job Role	Selling Partner Support
Job Type	Full Time
Experience	Freshers/Experienced
Qualifications	Any Degree
Salary	₹3,00,000-₹4,25,000/- per annum
Job Location	Hydrebad, Telanagana, India
Walk In date	24th May 2024

Amazon Walk In Drive 2024 for Seller Partner Support | Amazon Freshers Drive 2024

About Company:

Amazon is an American multinational technology company based in Seattle that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies, along with Google, Apple, and Facebook. It has been referred to as "one of the most influential economic and cultural forces in the world" as well as the world's most valuable brand.

Name Of Organization:

Amazon

Job Description for Amazon Walk In Drive 2024 for SPS:

• Amazon Walk In Drive 2024 hiring freshers for Selling Partner Support position
• The Selling Partner Support (SPS) Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or email support governed by internal service level agreements.
• The SPSassociate will be responsible for providing timely and accurate operational support to 3rd party Sellers on the Amazon platform.
• The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role.
• A SPS associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.
• Virtual Contact Center (VCC)associates are expected to work from a home location approved by Amazon for all scheduled hours.
• It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.

Roles and Responsibilities for Amazon Off Campus Drive for Support Associate:

• Demonstrates effective, clear and professional written and oral communication in English/Hindi Language .Fluency in these languages a must
• Ability to handle inbound and outbound calls along with email support
• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions.

Qualifications required for Amazon Seller Partner Support Associate:

• Education: Bachelor Degree in any discipline with 0-5 years of experience.
• Excellent written and verbal communication in English.

Amazon Walk In Venue Details 2024 for Support Partner Support:

Interview Date:📅 24th May 2024

Interview Time:🕙 08:30 AM - 10:30 AM

Interview Location:📍Hyderabad 13 Office, Amazon Development Centre India Pvt Ltd, Sy No:115 part, Plot No 12P,13,14,15P, Financial District, Nanakramguda, Gachibowli, Serilingampalli, Hyderabad, Telangana - 500032

Documents to Carry:

• 2 copies of updates resume
• Original government ID proof along with pancard
• 2 passport size photographs

Skill required for Amazon SPS:

• Candidates willing to work on Phone/chat & emails (concurrent blended profile)
• Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME)
• Should have power back up in case of power shut down. up to the duration of his shift
• Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
• During the first four months (Training & Transition) no unplanned leaves are allowed.
• Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
• Home environment free from background noise where you can connect to the internet and work on your deliverables.
• Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
• Should have access to mobile phone at all times from a reliable provider.
• Should have power back up in case of power shut down.

Benefits at Amazon:

• Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off)
• Attractive and competitive salary
• Possibility of career development within the company
• Benefits package

How to apply for Amazon Off Campus Walk In Drive 2024 for the role of Seller Partner Support Associate(SPS)?

Check Below for Seller Partner Support Associate Position Apply Link

Amazon Walk In Drive 2024 for Seller Partner Support Associate | Amazon SPS Hiring 2023 | Off Campus Jobs

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