ConnectWise Off Campus Walk In Drive 2023 for Technical Support Position | ConnectWise Freshers Drive 2023 | ConnectWise Walk In Drive 2023 | Off Campus Jobs
Job Role | Associate Technical Support Engineer |
Job Type | Internship |
Experience | 1-6 Year |
Qualifications | Any Degree |
Expected Salary | ₹7,00,000-₹10,00,000/- per annum (Full Time) |
Job Location | Pune, Mumbai |
Walk In date | 8th July 2023 |
ConnectWise Off Campus Walk In Drive 2023 for Technical Support Position | ConnectWise Freshers Hiring 2023
About Company:
Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row.
Name Of Organization:
ConnectWise
Job Description for ConnectWise Technical Support Position 2023:
- ConnectWise Off Campus Drive 2023 hiring freshers for Technical Support Position
- The Associate Software Support Specialist I is responsible for assisting ConnectWise partners in diagnosing and resolving a partner’s product issues or questions.
- This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues, getting partners back on track to having a positive experience with ConnectWise products.
Roles and Responsibilities for ConnectWise Off Campus Drive 2023:
- Provides support to partners with a high attention to detail
- Researches, analyzes, and documents findings
- Interacts with partners to provide support via email, phone, chat, cases, and remote sessions
- Contributes to written articles for internal and external knowledge base
- Identifies and escalates situations requiring urgent attention to appropriate teams
- Documents partner interactions, troubleshooting, and results in a clear and concise manner and accurately reports customer feedback
- Manages a queue of resolving support cases
- Engages in the application of best practices per technical documentation and provides solutions based on diagnosis of the problem
- Communicates new release features and improvements to our partners that better their experience Knowledge, Skills, and/or Abilities
Qualifications required for ConnectWise Technical Support Position 2023:
Degree- Any Degree
ConnectWise Off Campus Walk In Venue Details 2023:
Interview Date:đź“… 8th July 2023
Interview Time:đź•’ 10:00 AM TO 03:00 PM
Interview Location:đź“ŤConnectwise LLP. Rajiv Gandhi Infotech Park 4 Wing-A, Block Rhine, A Wing, 5th Floor, Embassy Tech Zone, Hinjewadi Phase 2, Maharashtra 411057
Interview Time:đź•’ 10:00 AM TO 03:00 PM
Interview Location:đź“ŤConnectwise LLP. Rajiv Gandhi Infotech Park 4 Wing-A, Block Rhine, A Wing, 5th Floor, Embassy Tech Zone, Hinjewadi Phase 2, Maharashtra 411057
Skills required for ConnectWise Technical Support Position 2023:
ConnectWise Required Skills:- Ability to work independently on projects and processes with close supervision
- Broad theoretical knowledge of applicable work area
- Ability to situationally adapt and understand new technology/processes as per partner requirement
- Strong customer service skills
- Strong desire to help our partners and peers
- Excellent written and verbal communication skills
- Interpersonal skills and willingness to work alongside multiple cross-functional teams
- Organized and strong attention to detail
ConnectWise Preffered Skills:
- Basic understanding of IT, Professional Services, Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP) markets
- Educational/Vocational/Previous Experience Recommendations: Bachelor’s degree required in related field or equivalent business experience
- 1+ years of experience working in a technical service-oriented position
- 1+ years troubleshooting Windows and Linux servers Working Conditions: Onsite/Hybrid/Remote depending on location
- 0-10% travel may be required
How to apply for ConnectWise Off Campus Drive 2023 for the role of Technical Support?
Check Below For ConnectWise Technical Support Position Apply Link
ConnectWise Off Campus Drive 2023 for Technical Support Engineer Position | ConnectWise Freshers Recruitment Drive 2023 | Off Campus Jobs
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